Placing Orders

Pactogoinc.com is designed for food service and business customers who need fast, reliable access to disposable packaging and janitorial supplies. We support restaurants, bakeries, caterers, schools, and other commercial operations with efficient ordering and fulfillment.

Customers can quickly locate products using the search bar by item number or keyword, or browse organized product categories built around common food service and janitorial supply needs.

Our checkout process is streamlined into a single page to simplify ordering and reduce administrative time. 

Online Ordering

Online ordering is the fastest and most efficient way to place orders.

Orders may be placed 24/7, 365 days a year. Once submitted, orders are automatically entered into our fulfillment queue and processed in the order received.

Customers may also create an online account to view order history, save frequently purchased items, and streamline repeat ordering. This makes it easier to quickly reorder the same products used in daily business operations.

When operational capacity allows, expedited processing may be accommodated upon request.

Phone Orders

Orders may also be placed by phone at 877-722-8646.

Our customer service team is available Monday through Friday, 8:30 AM – 4:30 PM CST to assist with product selection, availability, and order placement.

Fax / Email Purchase Orders

We accept purchase orders from approved business customers via fax or email.

Purchase orders should include:

  • Company billing information
  • Delivery or pickup details
  • Item numbers and quantities

If any required information is missing, our team may contact you to confirm before processing.

Order Processing

Once received, orders are immediately placed into our fulfillment system for processing.

Most pickup orders are prepared within hours during normal business hours, depending on product availability. Local delivery orders are scheduled based on route planning and service area.

Processing times may vary during peak demand periods or due to inventory availability.

For delivery timelines and service details, please refer to our Delivery, Shipping & Returns Policy.

Business Commitment

We are committed to supporting the ongoing supply needs of food service and institutional customers. Whether you are managing daily restaurant operations, bakery production, catering events, or institutional food service, our goal is to provide consistent product availability and efficient order fulfillment.